What we do Echo AI is a no-code platform that lets anyone build human-governed AI agents that chat, speak, sell, book, and learn across every channel a business already uses, from Web and WhatsApp to Instagram, Messenger, Telegram, Discord, and Slack. One agent, one brand, everywhere your customers are. The problem Small businesses and creators are drowning in tools. The average small business pays for 12+ SaaS subscriptions and around £2.8K a month just to cover live chat, CRM, booking, and a website, with Zapier glue holding it all together. Three quarters of support teams now answer customers outside business hours, and 70% of UK firms still struggle to recruit. Meanwhile, most AI tools are built for tech-forward teams with budgets and engineers, not for the butcher, the dentist, the consultant, the coach, or the local agency owner. The result is that AI in small businesses too often stops at a chat tab on someone's laptop, while the real work of selling, booking, and supporting customers still falls on the owner. How we solve it Echo replaces the stack with one platform and one agent. In under five minutes, anyone can spin up a fully branded AI agent that already speaks 95+ languages, plugs natively into Stripe, Square, PayPal, Google Calendar, Calendly, Shopify, and the messaging apps customers actually use, and learns from the business's own documents, site, and FAQs. The human stays in charge throughout. Owners set the voice, the rules, the catalogue, the prices, and the boundaries. The agent handles the repetitive work, hands off cleanly when a real person is needed, and gives small businesses something that used to be reserved for enterprises: a tireless, on-brand operator that sells, supports, and scales around the clock.

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