Slack
Option AProductivity
Slack is the default work chat tool for professional teams. Channels, threads, integrations, and a mature app directory. The interface and culture are calibrated for work, not community.
- Pricing
- Free (90-day history limit), $7.25/user/mo Pro, $12.50/user/mo Business+, custom Enterprise
- Best for
- Professional teams, client work, and businesses that need integrations + audit trails
Pros
- ✓Most mature integration ecosystem (Zapier, Salesforce, GitHub, etc.)
- ✓Strong admin, audit, and compliance posture for paid tiers
- ✓Threading and channel organization more intuitive for work
- ✓SSO, SCIM, EKM for enterprise identity
Cons
- ×Free tier deletes messages older than 90 days (notorious for goodwill damage)
- ×Per-seat pricing scales painfully past 10-20 people
- ×No native voice channels — Huddles work but feel grafted on
- ×Always-on culture rewards interruption